At Brooklyn, we take pride in delivering high-quality products that are designed to meet your needs and exceed your expectations. To ensure your satisfaction and peace of mind, we offer a comprehensive product warranty and repair service.
Our product warranty is a testament to our commitment to quality and durability. When you purchase a product from us, it comes with a limited warranty that covers manufacturing defects and faults in materials. Here's what you can expect from our warranty:
Duration: Our warranties typically range from 1 month, depending on the product category. Please refer to the specific product's documentation or contact our customer support for exact warranty details.
Coverage: Our warranty covers defects in materials and workmanship under normal use and proper care. This means that if your product malfunctions or experiences issues due to manufacturing defects, we will repair or replace it free of charge during the warranty period.
Conditions: To benefit from our warranty, you must retain your proof of purchase, such as a sales receipt or invoice. Additionally, the warranty is valid only for the original purchaser and is not transferable.
Exclusions: Our warranty does not cover damage caused by misuse, accidents, unauthorized repairs, modifications, or neglect. It also does not cover normal wear and tear.